OpenPhone Alternatives: Quo Pricing, Competitors and Options

If you are comparing OpenPhone alternatives, the first thing to know is that OpenPhone now operates as Quo. In October 2026, openphone.com redirected to quo.com, and the site described itself as Quo, formerly OpenPhone. Quo is a shared phone system for small businesses: calls and texts land in team inboxes, it connects to popular CRMs, and an AI agent called Sona answers calls when the team cannot. Businesses look at alternatives when they want a different pricing model, an AI that books appointments during the call, outbound AI calls, or scheduling and reviews in the same system. The main options are virtual number services, Google Voice, business VoIP suites, all-in-one platforms and AI-first platforms.

A note on fairness. Talos Connect competes with Quo, so read this as one vendor's guide. Every Quo price and feature below comes from Quo's own website as listed in October 2026, and we link the pages so you can check. Plans change, so confirm before you decide.

What is Quo (formerly OpenPhone)?

Quo is a business phone app built around shared numbers. A shared number is one phone number, such as a main line, that several teammates can answer, with every call, text and voicemail visible to all of them in one conversation history. Quo runs on iOS, Android, macOS, Windows and the web.

Based on Quo's pricing page, the core features include:

• One new or ported local or toll-free number per user, with more numbers available.
• Calling and texting to US and Canadian numbers, with voicemail transcripts.
• Team tools: shared contacts, contact notes, internal threads beside each conversation, snippets (saved replies), auto-replies, scheduled messages and business hours.
• Call handling: call forwarding, call hold, and on higher plans phone menus, group calling, warm call transfers and ring orders.
• AI features: Sona, AI-suggested message replies, and AI call summaries and transcripts.
• Integrations: HubSpot, Salesforce, Zoho CRM, Pipedrive, Attio, Clio, Jobber, Gong, HighLevel, Slack, Google Contacts, Zapier and Make, plus the Quo API, webhooks and connectors for AI assistants.

Quo's healthcare page describes its inbox as HIPAA-ready. If you are a healthcare practice, ask Quo directly about business associate agreements and which plan they apply to.

Sona, Quo's AI agent. According to Quo's Sona page, Sona can greet callers, answer questions about hours, pricing and services, take messages, capture lead details, transfer calls to a teammate and send a text during the call with a scheduling link, form or directions. Its FAQ says Sona answers only inbound calls, supports English, Spanish and French, and cannot switch languages mid-call.

Quo pricing (formerly OpenPhone pricing): what does it cost?

Quo pricing is per user. These are the list prices in US dollars as shown on Quo's pricing page in October 2026. People still search for OpenPhone pricing, and these are the same plans under the new name.

What costs extra, according to the same page:

• Additional numbers: $5 a month each.
• Texting registration: a one-time $19.50 fee collected for The Campaign Registry, plus a monthly fee of $1.50 to $3 depending on your use case.
• International calls and texts: per-minute and per-message rates outside the US and Canada.
• Automated texts through the API, Zapier or Make: 1 cent per segment.
• Sona calls beyond the included amount. Every plan includes 1,000 automation credits a month, and one Sona call uses 100 credits, so about 10 calls. Paid tiers are $25 a month for 40 calls, $49 for 100, $99 for 250 and $199 for 600, with overage rates per call from $1.00 on the free tier down to $0.45 on the largest.

Quo lists US and Canada calling and messaging as unlimited, subject to its Fair Usage Policy. Taxes and fees are added at checkout, and there is a 7-day free trial.

Why do businesses look for Quo alternatives?

The reasons are usually about fit. Quo is a capable product; it is simply built around a particular way of working.

• Per-user pricing on a team where few people need a seat. A business where eight people occasionally answer the main line pays for eight users: 8 x $33 = $264 a month on Business, monthly billing.
• They want AI to book the appointment. Quo's Sona page describes Sona texting a scheduling link during the call. Some businesses want the AI to put the appointment on the calendar before the caller hangs up.
• They want outbound AI calls. Quo's FAQ says Sona currently answers only inbound calls. Recall, reactivation and past-due calls need a different tool.
• Their callers speak other languages. Sona lists English, Spanish and French. A business with many Vietnamese-speaking callers, for example, needs a different answer.
• They want the front office in one place. Quo's pricing page lists integrations with CRMs and field-service tools, but it does not list appointment scheduling, reminders or review requests of its own. Businesses without those tools sometimes prefer one platform.
• They want desk phones from their provider. Check with Quo what it supports before assuming either way.

What are the best OpenPhone alternatives?

OpenPhone competitors fall into five groups. If you need a Quo alternative, decide which group fits before you compare vendors.

Quo alternatives worth a closer look by group:

• Grasshopper prices by plan rather than by user. Our Grasshopper alternatives guide covers its plans in detail.
• Google Voice is the low-cost choice for Workspace businesses. See our Google Voice alternatives guide.
• Business VoIP suites are full phone systems. Our Dialpad alternatives guide covers one of the larger names in that group.
• All-in-one platforms combine phones, texting, reviews and payments. Our Weave alternatives guide explains how to evaluate them, and our comparison hub lines up several vendors side by side.

What should you test in a Quo alternative demo?

Demos show the smooth path. Before you choose, ask each vendor to walk through these situations live:

• A customer texts the shared number at 9 p.m. Who sees it, and what reply goes out?
• A caller asks to book for next Tuesday. Does the appointment land on a calendar during the call, or does the caller get a link?
• A caller speaks Spanish or Vietnamese. What happens?
• A teammate leaves. How are their number, conversations and contacts reassigned?
• A call needs a person. How does the AI hand it over, and what does your team see?
• Your CRM needs the call logged. Show the record it creates.

Ask for the full monthly cost for your team size afterwards, in writing, including AI usage at your real call volume.

OpenPhone vs Grasshopper: how do the prices compare?

OpenPhone vs Grasshopper is mainly a question of pricing model. Quo charges per user and gives each user a number. Grasshopper charges per plan. As listed on Grasshopper's pricing page in October 2026, True Solo was $18 a month billed monthly ($14 billed annually) for one user and one number, Solo Plus was $32 ($25 annually) for an unlimited number of users sharing one number with 3 extensions, and Small Business was $70 ($55 annually) with 4 numbers.

On monthly billing, for a team of four:

• Quo Starter: 4 x $19 = $76 a month, with 4 numbers.
• Grasshopper Solo Plus: $32 a month, with 1 shared number and 3 extensions.
• Grasshopper Small Business: $70 a month, with 4 numbers.

For a team of eight sharing a main line, Quo Starter is 8 x $19 = $152 a month, while Grasshopper Solo Plus stays at $32. Grasshopper is usually cheaper for larger teams that share a line. Quo includes Sona credits, CRM integrations on Business and a per-user number. Both charge the same $19.50 one-time texting registration fee.

Talos Connect vs Quo

Talos Connect is an all-in-one communication platform for local businesses with a 24/7 AI receptionist. It is built by Talos Automation in Houston, Texas, runs on Talos's own phone service, and is available to businesses anywhere in the United States, set up and supported remotely. It is also a newer product than Quo.

Where Quo is stronger. Its integration list is long, and for a team that lives in HubSpot, Salesforce, Clio or Jobber, logging calls and texts automatically is worth a lot. Its shared-number tools, such as internal threads and snippets, are well developed. It includes a number with every user, its annual prices come in below the Talos Connect setup priced in the example below, and Sona costs little at low call volumes.

Where Talos Connect is stronger. The AI receptionist books, reschedules and cancels appointments on the Talos Connect calendar while the caller is still on the line, speaks Vietnamese as well as English and Spanish, and hands off to your own staff on request. Scheduling, reminders and review requests are built in, and AI outbound calls and an after-hours AI text agent ($49 a month) are available as add-ons. Seats, numbers and desk phones can be added through the self-service store, and the business phone service is Talos's own, so calls, texts and the AI agent sit in one account.

What reaches your CRM. A team leaving Quo usually wants its call history to keep landing in the CRM. With Talos Connect, the Talos team connects HubSpot, Salesforce, GoHighLevel, Pipedrive, Zoho CRM, Close, monday.com or Airtable for you, and Slack, Zapier, Make and n8n are available too; the automation tools can forward records to thousands of other apps. From then on, new and updated contacts (matched by email, then phone), each call with its direction, length, outcome and AI summary, booked appointments and new leads are sent automatically. Texts are not on that list, so compare that against how Quo logs messages today. The CRM integrations page has the details.

The limits, plainly. Talos Connect has no EHR, practice-management or POS integrations yet, its CRM connections are one way, and it does not connect to Clio or Jobber. The AI receptionist is AI only, with no human answering service. And it has a shorter track record than Quo.

Who should stay with Quo?

Quo is a good tool, and for many teams leaving would be a mistake. Stay with Quo if:

• Your team works out of a CRM or field-service tool that Quo integrates with.
• Several people share a line and collaborate on texts, and Quo's shared inbox already works for you.
• Your AI call volume is low, so the included Sona calls or a small credit tier cover you.
• You want a public API, webhooks and AI assistant connectors.
• Your calling is mostly to the US and Canada, and your team is mobile.
• Booking happens through a link or a separate scheduling tool your customers already use.

What would Talos Connect cost instead? A hypothetical worked example

This is a hypothetical example using list prices only. It is not a real customer, and your numbers will differ.

Suppose a 6-person home services company wants call recording, AI summaries, a phone menu, texting on its main number and an AI agent for about 120 calls a month, averaging 3 minutes each.

Quo Business, monthly billing

• Seats: 6 x $33 = $198. Business includes phone menus, automatic recording and AI summaries.
• Sona: Tier 3 at $49 covers 100 calls. The other 20 calls at $0.65 each cost 20 x $0.65 = $13, so Sona costs $49 + $13 = $62.
• Texting: up to $3 a month, plus $19.50 one-time.
• Monthly: $198 + $62 + $3 = $263. Each user's number is included.

Talos Connect, Premium seats (Premium includes recording and Call Intelligence)

• Seats: 6 x $34.95 = $209.70.
• One local number: $3. Texting: $10, plus $50 one-time.
• Auto attendant: $10.
• AI receptionist: $149. 120 calls x 3 minutes = 360 minutes, inside the 500 included.
• Monthly: $209.70 + $3 + $10 + $10 + $149 = $381.70.

Quo costs $381.70 - $263 = $118.70 less per month, or 12 x $118.70 = $1,424.40 a year. On annual billing Quo's seats drop to 6 x $23 = $138, widening the gap.

What does the difference buy? Appointments booked during the call, reminders and review requests in the same system, and Vietnamese-speaking callers served by the AI. If your team already books through a CRM or field-service tool Quo connects to, that difference buys little. If you pay separately today for scheduling and review software, subtract those bills first.

What this leaves out: taxes, regulatory fees, hardware, setup and international calling.

How do you switch from Quo without losing calls?

1. Write down every Quo number, who shares it, its phone menu and its business hours.
2. Export contacts, notes and any conversation history you must keep.
3. Copy your snippets, auto-replies and Sona instructions into a document.
4. Sign with the new provider and submit port requests, matching the account name and address exactly.
5. Start 10DLC registration with The Campaign Registry early. 10DLC is the US carrier system for business texting from local numbers, and approval timing is outside any vendor's control.
6. Rebuild menus, auto-replies and AI receptionist instructions, then test on temporary numbers.
7. Train the team on the new apps before port day.
8. Port on a quiet day and keep Quo active until every number is confirmed.

Migration checklist

• Every number listed, with who shares it
• Contacts exported, with texting opt-outs carried over
• Snippets, auto-replies and greetings saved
• CRM workflows that depend on Quo identified and replaced or retired
• Texting registration submitted with your exact legal business name
• Port requests matched to account records
• Staff trained and test calls placed after hours
• Quo cancelled only after every port completes

Common mistakes when comparing team phone apps

• Comparing monthly to annual prices. Quo's annual prices are lower than its monthly ones. Compare like with like.
• Ignoring AI usage pricing. Per-call credits and included minutes behave differently as volume grows. Model your real call count.
• Forgetting who needs a seat. Per-user pricing rewards small teams; per-plan pricing rewards larger ones.
• Losing CRM logging in the move. If your team relies on calls logging to a CRM, plan that before you switch.
• Dropping opt-outs. Customers who texted STOP must stay opted out on the new system.
• Cancelling before the port completes. Keep the old service running until every number has moved.
• Testing only the happy path. Call at 9 p.m., ask an odd question and ask for a person.

Next step

If you are weighing Quo alternatives, we are glad to be one of the demos. Send us your call volume, team size and the calls you most want handled, and we will show you what Talos Connect does today and tell you plainly what it does not. If Quo fits better, we will say so. Contact Talos Connect to book a walkthrough.

Frequently asked questions