Fill the chair. Shorten the phones.
New-patient calls answered on the first ring, hygiene recall that runs itself, and cancellations filled from the waitlist.
A dental answering service picks up patient calls when the front desk is busy or closed, so new-patient and emergency calls are not lost to voicemail. Talos Connect's AI receptionist goes further than message taking: it books cleanings and exams into real openings, offers emergency slots for pain or a broken tooth, and texts a confirmation.
Every tool the front desk needs
AI receptionistAI
Books exams and cleanings, answers insurance and hours questions, and flags dental emergencies as urgent.
Quick Fill
A last-minute cancellation is offered to patients who asked for an earlier time.
Recall
Patients overdue for hygiene get a friendly text with your booking link.
Text to pay and plans
Collect copays and split larger treatment into installments.
Reviews
A review request two hours after the visit, to every patient.
Insurance verification
Run an eligibility check from the patient record before the visit.
A cracked tooth at 9 PM.
That caller will book with whoever answers. Make sure it is you.
- Emergency slots are offered first for pain, swelling or trauma.
- The call is flagged urgent for the morning team.
- Confirmation by text with your address.
- After-hours ER guidance for severe swelling or bleeding, as you define it.
After hours, 9:42 PM
What changes on day one
| Situation | Today | With Talos Connect |
|---|---|---|
| New patient calls at lunch | Voicemail | Answered and booked |
| Hygiene patients overdue | A list nobody has time for | Automatic recall texts |
| 2:30 cancels at 10 AM | Empty chair | Quick Fill offers it to the waitlist |
| Patient owes a copay | Statement in the mail | Text to pay, paid today |
| Happy patient leaves | Nothing | Review request two hours later |
Frequently asked questions
Can the AI tell a real dental emergency?
It listens for the situations you define, such as severe pain, swelling, bleeding or a knocked-out tooth, offers the next emergency slot and flags the call urgent. It does not diagnose.
Does it work with Dentrix, Eaglesoft or Open Dental?
Direct integrations are not available yet and are on the roadmap. Today Talos Connect runs as the communication layer beside your practice-management system.
Can we send reminders in our own words?
Yes. Every automated message is editable, and you control the timing.
How is this different from Weave?
Both are all-in-one communication platforms. Talos Connect adds AI outbound calls, an after-hours AI text agent, a self-service store for phone services and editions for non-healthcare businesses. See the comparison page for an honest breakdown.
Guides for dental practices
HealthcareConversational AI for Healthcare: A Front-Office Rollout Guide
How to use conversational AI for healthcare admin work such as scheduling, reminders and intake, with clear guardrails, a vendor checklist and a 90-day plan.
Texting & Compliance10DLC Registration Guide: Get Your Business Texts Delivered
A plain-English guide to 10DLC registration: brands, campaigns, The Campaign Registry, opt-in rules and the common rejection reasons that block delivery.
Texting & ComplianceAppointment Reminder Text Templates That Reduce No-Shows
Copy 16 appointment reminder text templates, set a reminder cadence, use reply-C-to-confirm and backfill cancellations so fewer booked slots sit empty.
See it handle a dental call.
Tell us a little about your business. We will set up a live demo with your own call flow, hours and services, and answer every question you have. No pressure and no obligation.
- A reply within one business day from a person, not a bot.
- A demo built around your industry, using your real scenarios.
- Keep your existing numbers. We handle the porting.