Every call answered. Every patient remembered.
It is 9:42 PM. A patient with a cracked tooth picks up the phone. Follow that call, in one unbroken shot, and see what happens when your office never stops answering.
After hours, a call usually meets voicemail.
A caller who reaches voicemail can simply dial the next practice on the list. This call is headed somewhere better.
The office is dark. The phone is not.
No one is at the desk, and no one needs to be. Your number rings the same way it always has, and Talos Connect picks up on the first ring.
An AI receptionist that finishes the job.
She says she is a virtual assistant, listens, recognizes an emergency, and looks up the caller: name, history, balance, next visit.
On your real calendar, in real time.
She finds the first emergency opening, reads it back, books it and texts a confirmation. The call is transcribed, summarized and waiting for the morning huddle.
By the time you unlock the door, it is handled.
Phones, texting, scheduling, payments, reviews and a 24/7 AI receptionist, in one platform built for local businesses.
Talos Connect is an all-in-one customer communication platform for local businesses. It combines your business phone system, two-way texting, online scheduling and reminders, review requests, text-to-pay and digital forms with an AI receptionist that answers every call around the clock, books appointments on your real calendar, takes messages and orders, and hands emergencies to a person.
Everything your front desk juggles, in one window.
Stop paying for six tools that do not talk to each other. When the phone rings you see who is calling, what they owe and when they are next in.
AI receptionistAI
Answers on the first ring at 2 PM or 2 AM. Books, reschedules, takes messages and orders, answers common questions, escalates emergencies.
Learn more →Two-way business texting
Text from your business number. Missed calls get an instant text back, with templates, scheduled sends and AI-suggested replies.
Learn more →Scheduling and reminders
Online booking, automatic confirmations, reply C to confirm, and Quick Fill to offer cancellations to your waitlist.
Learn more →Payments
Text to pay, payment plans, estimates approved by e-signature and polite past-due reminders that run themselves.
Learn more →Reviews
Ask every happy customer for a review by text, watch your rating, and reply in your voice with an AI draft.
Learn more →Call IntelligenceAI
Every call transcribed, summarized and scored, with the revenue you almost lost flagged for follow-up.
Learn more →Phones and VoIP
Screen pops, visual voicemail with transcripts, call queues, auto attendants and call-tracking numbers.
Learn more →Digital forms
Intake, consent and request forms finished on a phone before the visit, signature included.
Learn more →Self-service store
Need another line, number or desk phone? Order it yourself and watch it go live.
Learn more →She answers on the first ring. Every time.
Not a phone tree. A natural-sounding assistant that works inside your real schedule, your real customer list and your real menu.
- Books, reschedules and cancels directly on your calendar, then texts the confirmation.
- Recognizes emergencies and hands them to a person immediately.
- Calls out, too: recalls, reactivation, reminders and past-due balances, with TCPA guardrails.
- Tells callers it is an AI when asked, and transfers to your team on request.
Olivia Garcia, after hours, 9:42 PM
It speaks your language on day one.
Pick an edition and the whole platform adapts: vocabulary, appointment types, forms, automations, and what the AI knows how to do.
Medical offices
Answering, reminders, intake and eligibility checks.
Learn more →Dental practices
Recall, Quick Fill and emergency triage.
Learn more →Veterinary clinics
Vaccine reminders and after-hours routing.
Learn more →Restaurants
Phone orders, reservations and table-ready texts.
Learn more →Home services
Be the first to answer and win the job.
Learn more →Law firms
Confidential intake that never gives advice.
Learn more →Salons and spas
Rebooking nudges and fewer no-shows.
Learn more →Auto repair
Vehicle-ready texts and pay by text.
Learn more →Live in days, not months.
Tell us how you work
Hours, services, staff, how calls should route, and what counts as an emergency. One conversation.
We configure your edition
Your calendar, templates, reminders, forms and the AI receptionist's knowledge base are set up for you.
Keep your numbers
We port your existing phone numbers and register your texting with the carriers so messages deliver.
Go live, then tune
Listen to real calls, read the summaries, and adjust the AI's answers from a simple knowledge base.
Frequently asked questions
What is an AI receptionist?
An AI receptionist is software that answers your business phone with a natural voice, understands what the caller needs, and completes tasks such as booking an appointment, taking a message or answering common questions. Talos Connect's AI receptionist works inside your real calendar and customer list, and transfers to a person when needed.
Will callers know they are talking to an AI?
Yes. The assistant introduces itself as a virtual assistant and says plainly that it is an AI if asked. Callers can ask for a person at any time, and you decide when calls go to the AI: always, after hours only, or only when your team does not pick up.
Can I keep my current phone numbers?
Yes. Your existing local and toll-free numbers can be ported to the platform. We handle the carrier paperwork, and your numbers keep working during the transfer.
Which industries does Talos Connect support?
There are editions for medical offices, dental practices, veterinary clinics, restaurants, home services such as HVAC and plumbing, law firms, salons and spas, auto repair and professional services. Each edition changes the vocabulary, appointment types, forms, automations and the AI receptionist's skills.
How much does Talos Connect cost?
Pricing is quoted per business because it depends on the number of phone lines, the features you need and your call volume. Contact us for a quote and a demo built around your call flow.
Is Talos Connect HIPAA compliant?
Talos Connect is designed to support HIPAA-conscious workflows, including access controls, audit logs and minimum-necessary messaging, and a Business Associate Agreement is part of onboarding for healthcare clients. Compliance is a shared responsibility that also depends on how your practice uses the tools.
Guides for owners and office managers
HealthcareConversational AI for Healthcare: A Front-Office Rollout Guide
How to use conversational AI for healthcare admin work such as scheduling, reminders and intake, with clear guardrails, a vendor checklist and a 90-day plan.
Buying GuidesWeave Alternatives: A Fair Buyer's Guide for Local Businesses
Comparing Weave alternatives? Use these evaluation criteria, vendor questions and a migration checklist to choose a patient communication platform wisely.
Texting & Compliance10DLC Registration Guide: Get Your Business Texts Delivered
A plain-English guide to 10DLC registration: brands, campaigns, The Campaign Registry, opt-in rules and the common rejection reasons that block delivery.
Buying GuidesVirtual Receptionist vs AI Receptionist: Which One Fits You?
Compare an in-house hire, a live virtual receptionist service and an AI receptionist on cost, coverage and call quality, then pick the right mix for you.
Buying GuidesHow Much Does an Answering Service Cost? Pricing Models Explained
How much does an answering service cost? Learn the pricing models, the fees that inflate a bill, and a simple worksheet to estimate your own monthly cost.
Texting & ComplianceAppointment Reminder Text Templates That Reduce No-Shows
Copy 16 appointment reminder text templates, set a reminder cadence, use reply-C-to-confirm and backfill cancellations so fewer booked slots sit empty.
See it answer your phones.
Tell us a little about your business. We will set up a live demo with your own call flow, hours and services, and answer every question you have. No pressure and no obligation.
- A reply within one business day from a person, not a bot.
- A demo built around your industry, using your real scenarios.
- Keep your existing numbers. We handle the porting.