A row of modern business desk phones and a wireless headset on an office desk at dusk
Feature

A business phone system that knows your customers.

Reliable cloud calling with the context your team needs the moment the phone rings.

Keep your numbersScreen popsVisual voicemailDesk phones, mobile and desktop apps
What is a VoIP phone system for small business?

A VoIP phone system delivers business calling over the internet instead of copper phone lines. A small business gets extensions, voicemail, call routing, auto attendants and mobile apps without on-site equipment. Talos Connect adds customer context: when a call arrives your team sees who it is, their next appointment and any balance, and unanswered calls can roll to the AI receptionist.

What you get

Calling with context

Screen pops

Name, next appointment, balance and notes appear while the phone is still ringing.

Visual voicemail

Read voicemails as text, see urgent ones flagged, call or text back in a click.

Call flows you can read

Open, closed and holiday routing, ring groups, menus and fallbacks on one screen.

AI as the safety netAI

If nobody picks up in twenty seconds, the AI receptionist does. Your choice, per schedule.

Call-tracking numbers

A number per ad source, reported in Analytics.

Self-service changes

Add a seat, a number or a desk phone from the store without opening a ticket.

Learn more →
AI
Incoming call
Screen pop
Olivia Garcia, (512) 555-0142
Next appointment: Thursday 2:30 PM, cleaning. Balance: $0.00. Note: prefers texts over calls.
no answer after 20s -> AI receptionist
Moving is painless

Keep your numbers. Keep your phones ringing.

We port your existing local and toll-free numbers and pre-configure your phones. Plug them in and they work.

  • Number porting handled, with your lines live during the transfer.
  • Desk phones ship pre-provisioned.
  • Mobile and desktop apps for staff who are not at a desk.
  • Texting enabled on the same numbers.
How it works

From setup to results

Plan your call flow

Who rings first, what happens after hours, what the menu says.

Port and provision

We submit the port and ship any phones you order.

Go live

Calls, texts and voicemail appear in the portal from the first ring.

Adjust any time

Hours, holidays, ring groups and the AI's role are all self-service.

Questions, answered

Frequently asked questions

Can I keep my existing phone numbers?

Yes. Local and toll-free numbers can be ported in. The transfer typically takes several business days and your numbers keep working throughout.

Do I need new desk phones?

Not necessarily. Many SIP desk phones can be reused, and staff can use the mobile or desktop app. New phones can be ordered from the store and arrive ready to plug in.

What happens if the internet goes down?

Calls can fail over to mobile apps or forward to another number, and the AI receptionist can keep answering because it runs in the cloud.

Can I add lines myself?

Yes. The self-service store lets an owner or admin add seats, numbers and features, which are provisioned after a quick approval.

Contact us

See it answer your phones.

Tell us a little about your business. We will set up a live demo with your own call flow, hours and services, and answer every question you have. No pressure and no obligation.

  • A reply within one business day from a person, not a bot.
  • A demo built around your industry, using your real scenarios.
  • Keep your existing numbers. We handle the porting.

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Book a demoAI receptionist