A smartphone on a shop counter with chat bubbles of light rising from its screen, representing two-way business texting
Feature

Business texting your customers actually answer.

Text from the number your customers already know. Every conversation lands in one shared inbox your whole team can work.

Missed-call text back10DLC registration handledSTOP / HELP built inAI-suggested replies
What is missed-call text back?

Missed-call text back sends an automatic text message to a caller the moment your business misses their call, so the conversation continues by text instead of the caller dialing a competitor. In Talos Connect it is on by default, uses your own business number, and every reply lands in your shared inbox.

What you get

A shared inbox with guardrails

Two-way texting

Send and receive from your main business number. Assign conversations, close them when done, search everything.

Missed-call text back

An instant, friendly text to every missed caller with your booking link, so the lead does not go cold.

AI-suggested repliesAI

One click drafts a reply in your voice from the conversation so far. You edit and send.

Templates and scheduled sends

Save your best answers, insert booking, payment, form and review links, and schedule messages for later.

Consent built in

STOP, START and HELP are handled automatically. Opted-out contacts cannot be texted. Marketing respects quiet hours.

After-hours AI text agentAI

When you are closed, the AI can answer texts from your knowledge base and book appointments.

Deliverability

Registered, so your texts arrive.

US carriers filter business texts from unregistered numbers. We register your brand and campaign for 10DLC as part of setup, so reminders and replies reach the phone.

  • 10DLC brand and campaign registration handled for you.
  • Opt-out language added to marketing messages automatically.
  • Quiet hours: marketing sends only between 8 AM and 9 PM local time.
  • Every message logged against the customer's timeline.
AI
Missed call, 12:14 PM
Text back sent in 3 seconds
Hi, this is Bright Smile Dental. Sorry we missed your call! How can we help? You can reply here or book online.
Do you have anything Thursday afternoon for a cleaning?
We do! 2:30 PM or 4:00 PM on Thursday. Which works better?
2:30 please
appointment booked, confirmation sent
How it works

From setup to results

Text-enable your number

We enable SMS on the number you already have and submit your 10DLC registration.

Load your templates

Start from the templates for your industry, then make them sound like you.

Turn on text back

Missed calls and voicemails trigger an instant text with your booking link.

Measure recovery

Analytics shows how many missed calls turned into a reply or a booking within 24 hours.

Questions, answered

Frequently asked questions

Can I text from my existing business number?

Yes. Your current local number can be text-enabled, so customers see the number they already know. Landlines and VoIP numbers can both be enabled in most cases.

Is business texting legal?

Yes, when you follow the rules. In the United States the TCPA and carrier policies require consent for marketing texts, a clear way to opt out, and registration of business traffic. Talos Connect handles opt-out keywords and quiet hours, but you remain responsible for collecting consent. This is general information, not legal advice.

What is 10DLC?

10DLC means a standard ten-digit long code number used for business texting. US carriers require businesses to register their brand and messaging campaign so legitimate traffic can be told apart from spam.

Can the AI answer texts for us?

Yes. The optional AI text agent replies after hours using your knowledge base, can book appointments, and hands the thread to your team in the morning.

Contact us

See it answer your phones.

Tell us a little about your business. We will set up a live demo with your own call flow, hours and services, and answer every question you have. No pressure and no obligation.

  • A reply within one business day from a person, not a bot.
  • A demo built around your industry, using your real scenarios.
  • Keep your existing numbers. We handle the porting.

We use your details only to reply to this request. See our privacy policy.

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