A new desk phone in an open shipping box beside a laptop showing a shopping cart, representing self-service ordering
Self-service store

Need another line? Add it yourself in a minute.

Browse the catalog, pick a number, check out. We provision it on the voice platform and you watch it go live. No tickets, no hold music.

How does self-service ordering work?

An owner or admin signs in, adds services to a cart, such as a new seat, a local number or a desk phone, and places the order. Instant items activate immediately. Everything else is reviewed by our team, provisioned on the voice platform, and tracked on a live timeline until the service is active and appears on your bill.

The catalog

Everything your phones might need

Seats and users

Extensions with voicemail, mobile and desktop apps, and unlimited US and Canada calling.

Local and toll-free numbers

Choose the area code and pick from available numbers.

Call-tracking numbers

One number per ad source, reported in Analytics.

Business texting

Text-enable a number, with 10DLC registration handled.

Queues, menus and recording

Call queues, auto attendants, conference bridges, custom hold music and call recording.

AI add-onsAI

AI receptionist, extra AI minutes, outbound campaigns, the AI text agent and Call Intelligence.

Desk phones and headsets

Shipped pre-configured. Plug in and it works.

Number porting

Bring your existing numbers. We handle the carrier paperwork.

Orders, billing and support

Track every order, see your monthly services and open a ticket in the same place.

How it works

From cart to dial tone

Add to cart

Pick quantities and options such as the phone number or extension.

Place the order

Owners and admins can order; staff can browse.

Approval and provisioning

Instant items activate at once. Others are approved and provisioned, with each step logged.

Live and on your bill

New services appear under Billing, and numbers and extensions appear in your phone system.

Questions, answered

Frequently asked questions

Who can place orders?

Owners and admins on your account. Staff can see the catalog but cannot buy.

How fast are new numbers and seats?

Software features are typically fast. Numbers, porting and hardware depend on carriers and shipping. The order timeline shows exactly where things stand.

Can I cancel a service?

Owners can request cancellation from Billing. Our team confirms the change.

Do phones arrive ready to use?

Yes. Desk phones ship pre-provisioned to your account.

Contact us

See it answer your phones.

Tell us a little about your business. We will set up a live demo with your own call flow, hours and services, and answer every question you have. No pressure and no obligation.

  • A reply within one business day from a person, not a bot.
  • A demo built around your industry, using your real scenarios.
  • Keep your existing numbers. We handle the porting.

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