A busy restaurant kitchen pass with plated dishes and a wall phone glowing teal as an order is taken
Restaurants

Every call answered, even during the rush.

The phone stops interrupting service, and no order or reservation is lost on a Friday night.

Phone orders from your live menuReservationsTable-ready textsCatering leads
What is a restaurant phone answering service?

A restaurant phone answering service answers guest calls so staff can stay on the floor. Talos Connect uses an AI host that takes pickup orders from your live menu, books reservations and large parties, adds guests to the waitlist, answers questions about hours, parking and dietary options, and captures catering inquiries as leads.

Built for restaurants

A host who is never in the weeds

AI order takingAI

Reads the order back, totals it with tax, gives a pickup time and sends it to the kitchen board.

Reservations

Tables, large parties and private events booked into real availability by section.

Table-ready and order-ready texts

Guests wait where they like. One tap tells them to come in.

86 it

Toggle an item off and the AI and the online menu stop offering it instantly.

Catering leads

Big inquiries are captured with date and headcount and sent to your events manager.

Reviews

A review request after the meal, to every guest.

Friday, 7:10 PM

Two brisket plates, a queso, and a table for six.

One call, handled end to end, while your host seats the door.

  • Orders match your menu, with prices and availability.
  • Allergy notes are captured and highlighted for the kitchen.
  • Reservations confirm by text.
  • The same number your guests already call.
AI
Ava is on a call
Friday, 7:10 PM
Two brisket plates and a queso for pickup.
place_order -> #214, $56.29, ready in 25 min
You got it. That is $56.29 and it will be ready in about 25 minutes. Anything else?
A table for six next Friday at 7?
book_appointment -> Fri 7:00 PM, patio, party of 6
A day on the phones

What changes on day one

SituationTodayWith Talos Connect
Phone rings during the rushIgnored or a rushed holdAnswered, order taken, sent to the kitchen
Walk-in waitlistShouting namesTable-ready text
Out of brisketTell every caller86 it once
Catering inquiryA sticky noteA lead with date, headcount and a task
Guest leaves happyNothingReview request by text
Questions, answered

Frequently asked questions

Does it connect to our POS?

Not yet. POS integrations with systems such as Toast, Square and Clover are on the roadmap. Today orders appear on the Talos Connect order board and can be keyed into the POS.

How does the AI know our menu?

Your menu, prices and availability live in the platform. The AI only offers items that are marked available.

What about allergies?

The AI records allergy notes and highlights them for the kitchen, and reminds guests to tell staff. It does not make safety guarantees.

Can guests order online too?

Yes. A simple online ordering page uses the same menu and lands on the same order board.

Contact us

See it handle a restaurant call.

Tell us a little about your business. We will set up a live demo with your own call flow, hours and services, and answer every question you have. No pressure and no obligation.

  • A reply within one business day from a person, not a bot.
  • A demo built around your industry, using your real scenarios.
  • Keep your existing numbers. We handle the porting.

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