A monitor showing a scheduling grid with glowing booked slots beside a phone with a reminder notification
Feature

A full schedule with fewer no-shows.

Let customers book themselves, remind them automatically, and fill cancellations from your waitlist before the slot is lost.

Online booking pageReply C to confirmQuick Fill waitlistNo-show risk scoring
How do appointment reminder texts reduce no-shows?

Appointment reminder texts reduce no-shows by reaching people where they actually look, at the right times, with a one-tap way to confirm or reschedule. Talos Connect sends a confirmation when the visit is booked, reminders before it, marks the appointment confirmed when the customer replies C, and flags unconfirmed visits as higher risk so staff can call first.

What you get

Booking that runs itself

Day and week calendar

One column per provider, technician, bay or dining section. Click a slot to book; drag nothing, learn nothing.

Online booking page

A branded page where customers pick a service, a time and confirm. It only shows real availability.

Reminders and confirmations

Booked, two days before, two hours before. Customers reply C and the calendar updates itself.

Quick Fill

A cancellation opens a slot. Offer it to the waitlist by text in two clicks.

No-show risk scoringAI

Every upcoming appointment gets a transparent risk score, with the reasons shown, so you know who to call.

Booked by the AIAI

The AI receptionist and text agent book into the same calendar, around the clock.

AI
Reminder, 2 days before
Automated, sent 9:00 AM
Hi Marcus, a reminder of your appointment at Bright Smile Dental on Thursday at 2:30 PM. Reply C to confirm.
C
appointment marked confirmed
Thanks Marcus! You are confirmed for Thursday at 2:30 PM.
Reply C to confirm

Confirmation without phone tag.

A two-way reminder is a conversation. The customer confirms with one letter or asks to move, and your team only handles the exceptions.

  • Confirmed appointments are marked automatically.
  • Reschedule requests land in the inbox with the booking link ready.
  • Recall and rebooking nudges bring back customers who are overdue.
  • Every reminder is logged, so you can see what was sent and when.
How it works

From setup to results

Set your services and hours

Appointment types, durations, prices, who can perform them, and when.

Publish your booking link

Add it to your website, Google Business Profile, texts and emails.

Choose your reminder cadence

Start with the defaults for your industry and adjust timing and wording.

Work the exceptions

The dashboard shows unconfirmed and high-risk visits first thing each morning.

Questions, answered

Frequently asked questions

Does it sync with my practice management system?

Not yet. Talos Connect has its own calendar today, and integrations with practice-management and point-of-sale systems are on the roadmap. Many businesses run it as the communication layer beside their existing system.

Can customers reschedule by text?

Yes. Replies land in the shared inbox and staff can move the appointment in a click, or send the booking link so the customer picks a new time themselves.

How is no-show risk calculated?

From plain signals you can see: past no-shows and cancellations, whether the visit is confirmed, whether it is a first visit, and how long ago it was booked. The reasons are listed next to the score.

Can the AI receptionist book appointments?

Yes. It checks real availability, offers up to three times, reads the details back, books the slot and texts a confirmation.

Contact us

See it answer your phones.

Tell us a little about your business. We will set up a live demo with your own call flow, hours and services, and answer every question you have. No pressure and no obligation.

  • A reply within one business day from a person, not a bot.
  • A demo built around your industry, using your real scenarios.
  • Keep your existing numbers. We handle the porting.

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